This was the title of my presentation at the #ITx2014 conference yesterday.
I have embedded the slideshow. In the next few days I will try and put up a version with an audio commentary reflecting what I said on the day.
I found this video at McKinsey & Co, it discusses how consumer experiences are impacting expectations of service delivery.
Whilst there are no jaw dropping insights it does make some interesting points and contains some interesting nuggets of information, such as that ‘services’ make up 50% of China’s economy.
Before the app, before the smartphone, before the network, there was the bus. And the bus headed south from San Francisco toward a new world.
So begins an interesting post at Nicholas Carr’s Rough Type Blog Carr looks at the difference between the bus (as a stand in for society) as exemplified in Tom Wolfe’s classic The Electric Kool- Aid Acid Test (Ken Kesey, the Merry Pranksters and the 1960s) and the Google Bus of today.
Read the post, it raises some interesting points.
Finally this quote from Wolfe’s classic, which Carr uses to set the scene for his discussion:-
“There are going to be times,” says Kesey, “when we can’t wait for somebody. Now, you’re either on the bus or off the bus. If you’re on the bus, and you get left behind, then you’ll find it again. If you’re off the bus in the first place — then it won’t make a damn.” And nobody had to have it spelled out for them. Everything was becoming allegorical, understood by the group mind, and especially this: “You’re either on the bus . . . or off the bus.” –Tom Wolfe
This resonates with me today, as it did when I first read it many years ago. We can use to be on the bus, or we can let it go without us.
I am standing for election to the Wellington Branch Committee of IITP. The voting process is now open. I note with interest that if I had not stood the probability is that the 2013 Committee Group Ticket would have been returned unopposed. So in that sense you could describe me as an independent voice.
My intent in standing is to assist IITP further it’s aims. In addition I believe passionately that we need to improve governance in business. Therefore should I be fortunate enough to gain sufficient votes to be elected I should wish to promote the efforts of IITP both in Wellington and nationally in this critical area.
Please help me if you are an IITP Wellington elector by supporting my candidacy.
Arrived late Wednesday afternoon in Tauranga. Checked into the Trinity Wharf hotel. Great location on the water. Beautiful views of tranquil waters. Hotel comfortable and modern with the advantage of free WiFi.
First up event was a Welcome reception, conferences are such hard work.
Refreshed, I retired for the night to be ready for the fray today.
Later this week I will be attending the 2013 IITP Conference in Tauranga. This conference is focused on Innovation as one of it’s key themes.
Sessions I am looking forward to include the keynotes and a governance presentation. I am keen to understand how others see governance supporting and enhancing innovation.
More on the conference soon.