Yesterday I posted an item on 10 Things Great Project Managers Do. This post popped up on Facebook, as do my other posts, and a friend and former colleague Andy Cawston responded. We entered into a brief discussion as to how various human factors impact on projects.
Andy had made the observation that the list did not include Risk Management, to which I responded:-
Sure and in one sense all of the 10 are about Risk Management, with a focus on the people aspects, often seen as the ‘soft options’, yet in fact people are in many ways the hard options and in my view looking back over several decades ‘people’ are in fact one of the root causes of project failure. Indeed depending on the criteria being used to assess failure one might argue that ‘people’ are the primary cause of project failure and that successful project management is more about people management than anything else. At which point all sorts of people emerge from the woodwork to decry the proposition.
Andy then went on to expound an interesting concept:-
I’d be inclined to support that proposition. To my experience the primary causes of project failure tend to be people-related. For example, scope creep = people wanting too much, too soon, for too little. <— that’s Greed (Avarice), in a nutshell.
You could take each of the 7 Deadly Sins and similarly map them against the causes of project failure. All of them.
Wrath, sloth, pride, lust, envy, and gluttony could each similarly be mapped against primary causes of project failure, and as such could be managed as project risks.
I can recall one project in particular where Sloth was the primary cause of a project nearly failing. I was assigned to drag the project back, and we ended up delivering properly. It was hard work!
I can recall another project where Pride and Envy played a huge part in the bid process. Our team had been selected to develop a Partnership with the client. Our PM resented the presence of an external consultant driving the project, fought him tooth-and-nail, and we nearly ended up getting booted out of the account. Only a Mutiny by our team against the PM saved us…
Indeed the more I think about it, the situations we find ourselves in so often on projects do mirror the 7 Deadly Sins. Further, I think that more and more I am coming to the view that people are the primary cause of project failure, which goes a long way to explaining why we continue to see project failures year after year with causes of failure the same or similar to those encountered decades ago.
What do others think?