Sins and Redemption: IT Project Recovery

Michael Krigsman has a guest post by Todd C Williams.

in this post Mr Williams looks at some key components of project recovery.

His scene setting opener is excellent and oh so true:-

Before we can proceed down the path of recovery, we must admit the existence of a problem. Pride, ego, emotion, denial, and inertia bias our view of the situation.  Project managers believe they can correct the problems. Executives try to help by assigning additional tasks, new processes to follow, numerous spreadsheets to complete and daily reports to distribute.  Eventually, the customer becomes aware of the situation and they go to the steering committee demanding action.  The latter gets action. The resulting scramble to appease the customer, however, does little to solve problems while only addressing symptoms

Read the post , it is well worth a look.


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