Looking through some material whilst preparing a presentation I came across this quotation. It is one I have used on a number of past occasions.
In today’s climate it is, I think, quite pertinent:-
‘The performance improvement efforts of many companies have as much impact on operational and financial results as a ceremonial raindance has on the weather….This raindance is the ardent pursuit of activities that sound good, look good, and allow managers to feel good – but in fact contribute little or nothing to bottom line performance’
The quote is attributed to Thomas Terez.
How often do we look at a situation and realise that all the actions taken to improve matters have had no impact, but boy an awful lot of noise and backslapping has taken place? Far too often I would suggest.